Privacy Statement
Effective Date: July 10, 2025
Introduction
We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Statement explains how we collect, use, store, and protect your personal data when you visit our website or use our services.
Information We Collect
Personal Information
We may collect the following types of personal information:
- Name and contact details (email address, phone number, mailing address)
- Demographic information (age, gender, location)
- Payment and billing information when you make purchases
- Account credentials and preferences
- Communications you send to us
Automatically Collected Information
When you visit our website, we automatically collect certain information through cookies and similar technologies:
- IP address and location data
- Browser type and version
- Device information and operating system
- Pages visited and time spent on our site
- Referring website information
- Search terms used to find our website
How We Use Your Information
We use your personal information for the following purposes:
- To provide and improve our services
- To process transactions and fulfill orders
- To communicate with you about our products and services
- To send newsletters and marketing materials (with your consent)
- To respond to your inquiries and provide customer support
- To analyze website usage and improve user experience
- To comply with legal obligations and prevent fraud
- To protect our rights and the security of our services
Legal Basis for Processing (GDPR)
For users within the European Economic Area (EEA), we process your personal data based on the following legal grounds:
- Consent: When you have given us clear consent for a specific processing purpose (e.g., subscribing to a newsletter).
- Contract: When processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract (e.g., processing an order).
- Legal Obligation: When processing is necessary for compliance with a legal obligation to which we are subject (e.g., tax laws).
- Legitimate Interests: When processing is necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your fundamental rights and freedoms (e.g., improving our services, preventing fraud).
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- With service providers who assist us in operating our website and conducting business (e.g., hosting providers, payment processors, email marketing services). These third parties are obligated to protect your information and use it only for the purposes for which we disclose it to them.
- When required by law or to comply with legal processes.
- To protect our rights, property, or safety, or that of our users.
- In connection with a business transfer, merger, or acquisition.
- With your explicit consent.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data
- Secure server infrastructure
- Regular security assessments
- Access controls and authentication procedures
- Employee training on data protection
Your Rights and Choices (GDPR Rights)
As a data subject under GDPR, you have the following rights regarding your personal information:
- Right of Access: To request copies of your personal data.
- Right to Rectification: To request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure (‘Right to be Forgotten’): To request that we erase your personal data under certain conditions.
- Right to Restrict Processing: To request that we restrict the processing of your personal data under certain conditions.
- Right to Object to Processing: To object to our processing of your personal data under certain conditions.
- Right to Data Portability: To request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Withdraw Consent: To withdraw your consent at any time where we relied on your consent to process your personal information.
To exercise these rights, please contact us using the information provided in the “Contact Information” section below. We will respond to your request within one month.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your Browse experience. Cookies are small text files stored on your device that help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Improve website functionality and performance
You can manage your cookie preferences through your browser settings. For more detailed information on how we use cookies, please refer to our Cookie Policy: https://djrauldelsol.com/cookie-policy-eu/. Please note that disabling cookies may affect the functionality of our website.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
International Data Transfers
If you are located outside of the European Economic Area (EEA), please be aware that your information may be transferred to and processed in countries that may have different data protection laws. We ensure appropriate safeguards are in place to protect your personal information during such transfers, such as using Standard Contractual Clauses approved by the European Commission, or by ensuring the recipient is located in a country deemed to provide adequate protection by the European Commission.
Changes to This Privacy Statement
We may update this Privacy Statement from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated statement on our website and updating the effective date. We encourage you to review this statement periodically.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Statement, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your personal information, we will securely delete or anonymize it.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Statement or our privacy practices, please contact us:
- Via our contact form: https://djrauldelsol.com/contact/
- By email: info@djrauldelsol.com
Right to Lodge a Complaint
If you are located in the EEA and believe that our processing of your personal information infringes data protection laws, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or the place of the alleged infringement.
Governing Law
This Privacy Statement is governed by the laws of Spain and, specifically, by the General Data Protection Regulation (GDPR) (EU) 2016/679, where applicable. Any disputes arising will be resolved in the courts of Spain.